Support The scheme is run

+7 (495) 212–90–88

Contact Centre

For the clients Loymax provides specialized 24/7 contact centre, which is integrated with the Loymax system. Using this offer you will get rid of the customer requests processing which is associated with the heavy routine. Loymax support has already included in the monthly fee of our contact centre. Contact Centre specialists will be happy to handle all types of customer requests by phone, mail, chat and via the feedback form of your website or application.

Features that open with the Mobile App:

  • the registration and activation Procedure is the same as the personal account
  • Displays the number of active bonuses the client has
  • Displays the date, time, place of purchase, what was in the purchase, how many bonuses and discounts received, whether the payment was
  • card Information, including displaying the QR code of the virtual card for payment. Cards can be locked, replaced and attached
  • Displaying the location of outlets on the map
  • the Client receives push notifications that are generated and sent from the system. If he agreed to it when you install and launch Mobile App
  • Promotions, information messages that are created in the system and displayed in the mobile application
  • chat technical support. The customer's questions are answered by the operators of the contact center or technical support
  • Linking your social media account and disabling it syncs with your personal account
  • After registering and linking, you can log in to the mobile app via the social network, which the client had tied the previously-bound
  • in the settings of the personal account, the client can change the password. If you forget your password — you can reset
  • Ability to buy discount coupons in the system
  • Ability to create your shopping list. The list of products is not associated with the company's product catalog
  • Special offers are displayed as a list. Created in the system